1. Introduction

GoLiveX (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile and web application (the “Service”). By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

• Personal Information: When you register for an account or join our waitlist, we may collect information such as your name, email address, role (e.g., ATE consultant, EMR trainer), and company/organization.
• Usage Data: We collect data about your interactions with the Service, including prompt queries, API call usage, device information, IP addresses, and browser type.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and collect usage data.

3. How We Use Your Information

4. Disclosure of Your Information

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Usage data and aggregated analytics may be retained indefinitely for analytical purposes.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Service after changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us